Digital Economy and Society in Lithuania
(edition 2022)

E-government services

 

 

Electronic modes of service provision have been gaining in popularity. At the beginning of 2022, 61.5 per cent of institutions provided services via the E‑Government Gateway, 100 per cent – by e‑mail, 79.2 per cent – provided consultations on the website, 53.8 per cent – provided information services via social networks (at the beginning of 2020, 55.3, 97.6, 75.6 and 46.4 per cent respectively).


At the beginning of 2022, 77.1 per cent of institutions provided a possibility to download various document forms, 50.7 per cent – to return filled‑in forms. 47.2 per cent of institutions provided a part of services electronically (at the beginning of 2020, 72.9, 47.4 and 39.5 per cent respectively).


E‑services provided in State and municipal institutions

Created with Highcharts 6.1.4Per cent59.659.669.469.472.272.272.572.572.972.977.177.115.715.723.823.826.626.627.527.547.447.450.750.718.418.427.227.233.433.433.833.839.539.547.247.210.210.215.415.418.518.518.318.321.521.5Institutions providing 2-level e-services (possibility obtaining forms)Institutions providing 3-level e-services (possibility return filled in forms)Institutions providing 4-level e-services (procedure without pappers)Institutions providing 5-level e-services (automatically using the information already available)201220142016201820202022020406080100

The latest and detailed data are available in the Database of Indicators

 

Provision of E-Government Gateway services in State and municipal institutions

Created with Highcharts 6.1.4Per centPer cent100.0100.0100.0100.072.472.458.058.063.463.458.858.855.355.336.436.433.333.321.221.2100.0100.0100.0100.072.472.470.670.668.268.264.764.761.561.545.545.533.333.324.224.220202022Customs institutionsImprisonment institutionsLaw enforcement authoritiesMinistries and accountable institutionsTown and district municipalities and accountable institutionsGovernment of the Republic of Lithuania and accountable institutions Total by institutionsSeimas of the Republic of Lithuania and accountable institutionsLaw and order authoritiesState and municipality fire protection and rescue institutions05101520253035404550556065707580859095100105

The latest and detailed data are available in the Database of Indicators


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Modes of provision of public and administrative services in State and municipal institutions


For more terms and explanations, please see the Dictionary of Statistical Terms.