Digital Economy and Society in Lithuania
(edition 2021)

E-commerce in enterprises

 

 

In 2020, 36 per cent (in 2019, 29.2 per cent) of enterprises carried out e‑commerce, i.e. sold goods or services via computer networks: 33.7 per cent of enterprises sold goods or services via the Internet, 4.3 per cent – through electronic data interchange. In 2020, compared to 2019, e-commerce in enterprises grew by 6.8 percentage points. E‑commerce was carried out by 50.5 per cent of large, 42.7 per cent of medium-sized and 34 per cent of small-sized enterprises. In 2020, compared to 2019, the largest increase in the share of enterprises engaged in e-commerce was recorded for large enterprises (14 percentage points). The largest share of enterprises that carried out e‑commerce was engaged in information and communication (48.9 per cent), trade (44.3 per cent) and transportation and storage (43.6 per cent) activities.


Enterprises which sold (received orders for) goods or services via electronic networks, by enterprise size group

Created with Highcharts 6.1.4Per cent17.217.222.222.219.319.319.019.019.619.622.822.822.422.425.725.729.229.236.036.02011201220132014201520162017201820192020010203040

The latest and detailed data are available in the Database of Indicators

 

Enterprises which sold (received orders for) goods or services via electronic networks, by economic activity, 2020

Created with Highcharts 6.1.4Per cent48.948.944.344.343.643.635.035.036.036.035.035.029.129.128.928.925.025.017.817.812.512.5JGH Iš visoFINCMLD–E0102030405060

The latest and detailed data are available in the Database of Indicators

 

In 2020, the volume of sales via electronic networks of enterprises which carried out e‑commerce, compared to total turnover, made up 17.9 per cent and, against 2019, grew by 4 percentage points. The largest increase in volume of sales was recorded for construction (by 21.7 percentage points) and manufacturing (by 5.6 percentage points) activities.


Proportion of sales via electronic networks, compared to the total turnover

Created with Highcharts 6.1.4Per cent12.112.17.47.47.57.59.99.910.910.912.612.613.013.012.612.613.913.917.917.9201120122013201420152016201720182019202005101520

The latest and detailed data are available in the Database of Indicators

 

Proportion of sales via electronic networks, compared to the total turnover, by economic activity, 2020

Created with Highcharts 6.1.4Per cent26.526.523.723.720.020.019.619.618.118.117.917.916.316.315.415.413.413.49.69.68.48.4FJHIC Iš visoGD–ENML051015202530

The latest and detailed data are available in the Database of Indicators

 

In 2020, 34.2 per cent (in 2019, 24.1 per cent) of enterprises sold goods or services via computer networks to Lithuanian customers, 12.6 per cent – to the customers of other EU countries, 5.8 per cent – to customers of other (non‑EU) countries. Compared to 2019, the share of enterprises that sold goods or services via computer networks to Lithuanian customers grew by 10.1 percentage points.


Enterprises which sold (received orders for) goods or services via electronic networks by country

Created with Highcharts 6.1.4Per cent18.318.310.110.19.99.96.66.621.921.912.912.912.512.56.76.724.124.113.513.513.113.17.17.134.234.213.413.412.612.65.85.82014201620182020 LithuaniaForeign countriesOther EU countriesOther countries010203040

The latest and detailed data are available in the Database of Indicators

 

In 2020, online selling was carried out by 33.7 per cent of enterprises, i.e. by 7.4 percentage points more than in 2019. In 2020, 15.8 per cent (in 2019, 15.7 per cent) of enterprises sold goods or services on the website or via mobile applications, 22.3 per cent (in 2019, 14.8 per cent) – via e‑commerce websites.


Enterprises by type of web sales, 2020

Created with Highcharts 6.1.4Per cent19.719.77.47.418.518.523.523.510.110.119.219.226.326.314.814.815.715.733.733.722.322.315.815.82017201820192020Web salesSales via e-commerce marketplaceSales via enterprise's websites or apps010203040

The latest and detailed data are available in the Database of Indicators

 

In 2020, 18.6 per cent (in 2019, 16.4 per cent) of enterprises sold goods or services via the Internet to private customers, 26.1 per cent (in 2019, 20.8 per cent) – to other enterprises and public authorities.


Enterprises by web sales customer, 2020

Created with Highcharts 6.1.4Per cent19.719.714.014.016.016.023.523.516.516.519.819.826.326.320.820.816.416.433.733.726.126.118.618.62017201820192020Web sales cuctomersOther enterprises and public sectorPrivate consumers010203040

The latest and detailed data are available in the Database of Indicators

 

In 2020, 3.3 per cent of enterprises faced problems related to e-commerce with other EU countries. The greatest difficulties were related to high costs of delivering or returning of products (2 per cent), difficulties related to the VAT system (1.1 per cent), difficulties related to resolving of complaints and disputes (1 per cent), and restrictions from business partners to sell to certain EU countries (1 per cent).


Difficulties related to e-commerce with other EU countries encountered by enterprises, 2020

Created with Highcharts 6.1.4Per cent2.02.01.11.11.01.01.01.00.80.80.50.51.91.91.11.10.80.80.90.90.80.80.50.52.82.81.11.11.51.51.41.40.70.70.40.41.91.91.91.92.62.62.12.11.21.20.50.5 All enterprises10–49 employees50–249 employees250 employees and overHigh costs of delivering orreturning products when selling toother EU countriesDifficulties related to the VATsystem in other EUDifficulties related to resolvingcomplaints and disputes whenselling to other EU countriesRestrictions from your businesspartners to sell to certain EUcountriesAdapting product labelling for salesto other EU countriesLack of knowledge of foreignlanguages for communicating withcustomers in other EU countries0123

The latest and detailed data are available in the Database of Indicators


Kind of economic activity

Total  
C Manufacturing
D–E Electricity, gas, steam; water supply, sewerage and waste management
F Construction
G Wholesale and retail trade; repair of motor vehicles and motorcycle
H Transportation and storage
I Accommodation and food service activities
J Information and communication
K Financial and insurance activities
L Real estate activities
M Professional, scientific and technical activities
N Administrative and support service activities

 


For more terms and explanations, please see the Dictionary of Statistical Terms.