In 2020, 36 per cent (in 2019, 29.2 per cent) of enterprises carried out e‑commerce, i.e. sold goods or services via computer networks: 33.7 per cent of enterprises sold goods or services via the Internet, 4.3 per cent – through electronic data interchange. In 2020, compared to 2019, e-commerce in enterprises grew by 6.8 percentage points. E‑commerce was carried out by 50.5 per cent of large, 42.7 per cent of medium-sized and 34 per cent of small-sized enterprises. In 2020, compared to 2019, the largest increase in the share of enterprises engaged in e-commerce was recorded for large enterprises (14 percentage points). The largest share of enterprises that carried out e‑commerce was engaged in information and communication (48.9 per cent), trade (44.3 per cent) and transportation and storage (43.6 per cent) activities.

Enterprises which sold (received orders for) goods or services via electronic networks, by enterprise size group

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Enterprises which sold (received orders for) goods or services via electronic networks, by economic activity, 2020

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In 2020, the volume of sales via electronic networks of enterprises which carried out e‑commerce, compared to total turnover, made up 17.9 per cent and, against 2019, grew by 4 percentage points. The largest increase in volume of sales was recorded for construction (by 21.7 percentage points) and manufacturing (by 5.6 percentage points) activities.

Proportion of sales via electronic networks, compared to the total turnover

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Proportion of sales via electronic networks, compared to the total turnover, by economic activity, 2020

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In 2020, 34.2 per cent (in 2019, 24.1 per cent) of enterprises sold goods or services via computer networks to Lithuanian customers, 12.6 per cent – to the customers of other EU countries, 5.8 per cent – to customers of other (non‑EU) countries. Compared to 2019, the share of enterprises that sold goods or services via computer networks to Lithuanian customers grew by 10.1 percentage points.

Enterprises which sold (received orders for) goods or services via electronic networks by country

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In 2020, online selling was carried out by 33.7 per cent of enterprises, i.e. by 7.4 percentage points more than in 2019. In 2020, 15.8 per cent (in 2019, 15.7 per cent) of enterprises sold goods or services on the website or via mobile applications, 22.3 per cent (in 2019, 14.8 per cent) – via e‑commerce websites.

Enterprises by type of web sales, 2020

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In 2020, 18.6 per cent (in 2019, 16.4 per cent) of enterprises sold goods or services via the Internet to private customers, 26.1 per cent (in 2019, 20.8 per cent) – to other enterprises and public authorities.

Enterprises by web sales customer, 2020

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In 2020, 3.3 per cent of enterprises faced problems related to e-commerce with other EU countries. The greatest difficulties were related to high costs of delivering or returning of products (2 per cent), difficulties related to the VAT system (1.1 per cent), difficulties related to resolving of complaints and disputes (1 per cent), and restrictions from business partners to sell to certain EU countries (1 per cent).

Difficulties related to e-commerce with other EU countries encountered by enterprises, 2020

The latest and detailed data are available in the Database of Indicators

Kind of economic activity

For more terms and explanations, please see the Dictionary of Statistical Terms.