Digital Economy and Society in Lithuania
(edition 2021)

Sharing of information electronically



   Sharing of information electronically within the enterprise

In 2021, 44.8 per cent of enterprises used the Enterprise Resource Planning (ERP) software. The ERP software was mostly used by information and communication enterprises (68.3 per cent). In 2021, the Customer Relationship Management (CRM) software was used by 32 per cent of enterprises, mostly by those engaged in information and communication activities (58.4 per cent). 32 per cent of enterprises used the CRM software for collection, storing and making available information on customers, and 21.9 per cent – for analysis of information on customers for marketing purposes.

Enterprises which shared information electronically

Created with Highcharts 6.1.4Per cent11.511.512.612.623.123.139.639.634. resource planning system (ERP)Customer relationship management system (CRM)20102011201220132014201520162017201920210102030405060

The latest and detailed data are available in the Database of Indicators



Enterprises which shared information electronically, by economic activity, 2021

Enterprise Resource Planning (ERP) Customer Relationship Management (CRM)
Created with Highcharts 6.1.4Per cent68.368.364.364.350.750.749.149.147.347.344.844.844.444.444.344.335.–EGMC TotalHNLFI020406080


Created with Highcharts 6.1.4Per cent58.458.455.–EGCNM TotalLHIF020406080


The latest and detailed data are available in the Database of Indicators

Kind of economic activity

C Manufacturing
D–E Electricity, gas, steam; water supply, sewerage and waste management
F Construction
G Wholesale and retail trade; repair of motor vehicles and motorcycle
H Transportation and storage
I Accommodation and food service activities
J Information and communication
K Financial and insurance activities
L Real estate activities
M Professional, scientific and technical activities
N Administrative and support service activities


For more terms and explanations, please see the Dictionary of Statistical Terms.