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Digital Economy and Society in Lithuania
(edition 2021)
Sharing of information electronically
Sharing of information electronically within the enterprise
In 2021, 44.8 per cent of enterprises used the Enterprise Resource Planning (ERP) software. The ERP software was mostly used by information and communication enterprises (68.3 per cent). In 2021, the Customer Relationship Management (CRM) software was used by 32 per cent of enterprises, mostly by those engaged in information and communication activities (58.4 per cent). 32 per cent of enterprises used the CRM software for collection, storing and making available information on customers, and 21.9 per cent – for analysis of information on customers for marketing purposes.
Enterprises which shared information electronically
The latest and detailed data are available in the Database of Indicators
Enterprises which shared information electronically, by economic activity, 2021
| Enterprise Resource Planning (ERP) | Customer Relationship Management (CRM) |
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The latest and detailed data are available in the Database of Indicators
Kind of economic activity
| Total | |
| C | Manufacturing |
| D–E | Electricity, gas, steam; water supply, sewerage and waste management |
| F | Construction |
| G | Wholesale and retail trade; repair of motor vehicles and motorcycle |
| H | Transportation and storage |
| I | Accommodation and food service activities |
| J | Information and communication |
| K | Financial and insurance activities |
| L | Real estate activities |
| M | Professional, scientific and technical activities |
| N | Administrative and support service activities |
For more terms and explanations, please see the Dictionary of Statistical Terms.
