Digital Economy and Society in Lithuania
(edition 2021)

Life online

 

 

   People


In 2020, 83 per cent of persons aged 16–74 used the Internet (in 2019, 82 per cent). The Internet is less often used by older persons than the youth. In the 16–24 age group, persons using the Internet accounted for 99 per cent, in the 65–74 age group – 46 per cent. Technologies gain in popularity in all age groups. Compared to the previous year, the number of persons aged 65–74 using the Internet grew by 6 percentage points.

74 per cent of persons aged 16–74 used the Internet daily (90 per cent of internauts in this age group), 8 per cent – at least once a week but not daily (12 per cent of internauts in this age group). Thus, persons using the Internet at least once a week accounted for 82 per cent of population aged 16–74, or 99 per cent of internauts in this age group.


Persons who used the Internet
In the last 3 months

Created with Highcharts 6.1.4Per cent46.746.748.848.853.153.156.656.655.955.960.460.463.863.868.268.272.672.674.374.313.313.314.814.812.212.212.312.313.113.111.411.411.411.49.99.98.18.17.77.72.62.62.62.63.23.23.23.22.42.42.52.52.42.41.61.60.90.91.01.037.537.533.833.831.531.527.927.928.628.625.625.622.422.420.320.318.418.416.916.9Every dayOn average at least once a week (but not every day)Less than once a weekDid't use2011201220132014201520162017201820192020020406080

The latest and detailed data are available in the Database of Indicators

 

Persons who used the Internet by sex and age group, 2020
In the last 3 months

           
Created with Highcharts 6.1.4Per centMen and women74.396.487.744.77.72.85.413.31.00.71.916.90.96.340.0Every dayOn average at least once a week (but not every day)Less than once a weekDid't use All persons aged 16–74 years16–24 years25–54 years55–74 years0255075100

 

Created with Highcharts 6.1.4Per centMen72.596.484.438.78.22.66.214.71.20.82.618.01.08.644.0Every dayOn average at least once a week (but not every day)Less than once a weekDid't use Allmen aged 16–74 years16–24 years25–54 years55–74 years0255075100

 

Created with Highcharts 6.1.4Per centWomen76.096.391.049.17.22.94.512.30.80.51.516.00.74.037.1Every dayOn average at least once a week (but not every day)Less than once a weekDid't use All women aged 16–74 years16–24 years25–54 years55–74 years0255075100

 

The latest and detailed data are available in the Database of Indicators

 

Persons who used the Internet by occupation, 2020
In the last 3 months

Created with Highcharts 6.1.4Per cent74.385.397.631.262.57.77.11.911.39.31.00.72.11.516.96.90.555.426.7Every dayOn average at least once a week (but not every day)Less than once a weekDid't use All personsWorking personsPupils, studentsPensionersOther0255075100

The latest and detailed data are available in the Database of Indicators

 

The Internet was mainly used for search for information, communication, entertainment and banking: 79 per cent of persons aged 16–74 (95 per cent of internauts in this age group) used the Internet for communication, 74 per cent (89 per cent of internauts) – for reading news, 71 per cent (85 per cent of the internauts) – for leisure (watching movies or TV shows, listening to music, playing or downloading games), 68 per cent (81 per cent of the internauts) – for the Internet banking services. 27 per cent (33 per cent of internauts in this age group) used the Internet for learning, upskilling or self-education purposes.


Persons who used the Internet for personal purposes by sex, 2020

Created with Highcharts 6.1.4Per centPer cent78.578.574.074.073.473.467.667.666.466.464.764.764.364.363.563.561.561.557.157.149.649.675.675.671.571.571.471.465.865.863.563.560.960.960.060.064.564.557.157.147.447.450.650.681.181.176.376.375.275.269.369.369.169.168.268.268.368.362.662.665.565.566.066.048.748.7 All personsMenWomenCommunicationReading / downloading online news, newspapers, magazinesFinding information about goods and servicesInternet bankingSending / receiving e-mailsUsing instant messaging, i.e. exchanging messages, for example, via Skype,Messenger, WhatsApp, Viber, SnapchatTelephoning over the InternetWatching video content from sharing servicesParticipating in social networksSeeking health-related informationListening to music (e.g. web radio, music streaming) or downloading music0102030405060708090

The latest and detailed data are available in the Database of Indicators

 

Based on the Survey 2019 results, persons aged 16–74 who used the Internet for booking accommodation and transport services provided by private individuals in the period of 12 months before the survey accounted for 15 per cent each. Services were usually booked via dedicated websites or using mobile applications designed to arrange these services. In this way, accommodation services were booked by 10, transport services – 12 per cent of population. Other websites or apps (including social networks) were used to arrange accommodation services by 7, transport services – 5 per cent of population. Booking of these services was most common among the population aged 25–34: accommodation services were booked by 31, transport services – 30 per cent of persons in this age group. In the 65–74 age group, persons who used the Internet to arrange accommodation and transport services accounted for 2 per cent each.

Persons who used the Internet for booking accommodation and transport services provided by private individuals

Created with Highcharts 6.1.4Per cent8.88.85.55.55.55.56.96.94.64.63.93.912.112.18.58.56.36.311.511.58.28.25.75.714.914.910.310.36.96.914.614.611.711.75.15.1201720182019 Persons who used any website orapp to arrange an accommodationvia dedicated websitesvia other websites or apps(including social networks) Persons who used any website orapp to arrange transport servicesprovided by another individualvia dedicated websites or appsvia other websites or apps(including social networks)05101520

The latest and detailed data are available in the Database of Indicators

 

Persons who used the Internet for booking accommodation and transport services provided by private individuals by age group, 2019

Created with Highcharts 6.1.4Per cent Persons who used any website or app to arrange an accommodationvia dedicated websitesvia other websites or apps (including social networks) Persons who used any website or app to arrange transport services provided by another individualvia dedicated websites or appsvia other websites or apps (including social networks) All persons aged 16–7416–24 years16–29 years25–34 years35–44 years45–54 years55–64 years65–74 years010203040

The latest and detailed data are available in the Database of Indicators

 

In 2020, 58 per cent of population aged 16–74 (69 per cent of internauts in this age group) used electronic services provided by public authorities or other public service institutions in the last 12 months. 54 per cent of population searched for information on the websites of the institutions, 45 per cent – filled in and submitted official forms online. Persons who did not fill in and submit official forms online indicated that the main reason was that no official forms were required (75 per cent of internauts who did not fill official forms). Other reasons indicated were lack of knowledge and skills, concern about personal data security.


Individuals who used public e-services
In the period of 12 months before the survey

Created with Highcharts 6.1.4Per centUsed public e-servicesObtaining information from public authorities, public service institutions’ websitesDownloading official formsFilling in, sending filled-in forms20112012201320142015201620172018201920202030405060

The latest and detailed data are available in the Database of Indicators

 

Based on data of the Information Society Development Committee, in 2019, income tax return was filed online by 29 per cent of population aged 16–74; almost one in four people (23 per cent) used health-related online services.


Use of e-services
Proportion of population aged 16–74 who use e-services

Created with Highcharts 6.1.4Per centPer cent2424161613131414554414141133221100242417171212121233221414443355110034343030232315151313881313999955332229292323151513131010997777444422112016201720182019Income tax declarationHealth-related servicesSearch for jobPersonal documentsRegistration of motor vehicleCertificates of birth, death, marriage and divorceSocial security servicesAccessibility of catalogues of public libraryPlace of residence declarationAdmission to higher education institutionsApplications for construction permitsReports to police authorities0102030358131518232528333538

The latest and detailed data are available in the Database of Indicators

 

Based on data of the Information Society Development Committee, in 2019, 64 per cent of population considered that electronic communication with public institutions was secure, 28 per cent – had a neutral opinion, 4 per cent – stated that they would rather distrust than trust them.


Proportion of population who trust in the security of electronic communication with public institutions

Created with Highcharts 6.1.4Per centPer cent13212074544946506020262031281025741101010833Fully trustRather trustNeither trust nor distrustRather distrustFully distrustDo not know / did not answer2015201620172018201905101520253035404550556065707580859095100

The latest and detailed data are available in the Database of Indicators


More:

Persons who used the Internet for personal purposes by age group, 2020

Reasons why persons did not submit completed forms online to state authorities and other public institutions

 

 

 

   Business


In 2019, 97.7 per cent of enterprises used information from the websites of public authorities (in 2018, 93.9 per cent): 89.3 per cent – in administrative processes, 40.4 per cent – for commercial activities, 40.5 per cent – to create or provide electronic services (in 2018, 84.5, 40.6, and 42.5 per cent respectively).


Enterprise communication with public authorities via the Internet

Created with Highcharts 6.1.4Per centEnterprises using informacion from public authoritiesEnterprise administration processesEnterprise commercial activityCreation ar provision of e-services201320142015201620172018201920406080100

The latest and detailed data are available in the Database of Indicators

 

Enterprise communication with public authorities via the Internet by enterprise size group, 2019

Created with Highcharts 6.1.4Per cent97.797.789.389.340.440.440.540.597.597.588.888.837.237.239.039.098.098.090.790.750.750.745.845.899.899.895.095.066.566.550.450.4 All enterprises10–49 employees50–249 employees250 employees and over Enterprises using informacion from public authoritiesEnterprise administration processesEnterprise commercial activityCreation ar provision of e-services0255075100125

The latest and detailed data are available in the Database of Indicators

 

Electronic social media tools were used for work purposes by 54.8 per cent of enterprises in 2019: 51 per cent of enterprises had accounts in social networks, 19 per cent – disseminated information on multimedia content exchange websites, 12.4 per cent – used wiki-based knowledge exchange systems, 9.1 per cent – had enterprise blogs.


Use of electronic social media tools in enterprises

Created with Highcharts 6.1.4Per cent50.050.046.646.617.217.211.711.710.010.054.854.851.051.019.019.012.412.49.19.120172019 Total use of social mediaSocial networksMultimedia sharing websitesWiki-based knowledge sharingEnterprise’s blogs0102030405060

The latest and detailed data are available in the Database of Indicators

 

Use of electronic social media tools in enterprises by enterprise size group, 2019

Created with Highcharts 6.1.4Per cent54.854.851.051.019.019.012.412.49.19.152.552.548.648.617.017.011.811.87.77.761.561.558.058.024.324.314.014.013.913.979.079.075.375.342.042.016.516.522.122.1 All enterprises10–49 employees50–249 employees250 employees and over Total use of social mediaSocial networksMultimedia sharing websitesWiki-based knowledge sharingEnterprise’s blogs020406080100

The latest and detailed data are available in the Database of Indicators


For more terms and explanations, please see the Dictionary of Statistical Terms.