In 2019, 12 per cent of persons aged 16–74, in the period of 12 months before the survey, limited their private activity on the Internet due to security concerns. Security concerns most often prevented people from the following actions on the Internet: providing personal data on social or professional networking services and buying goods or services on the Internet (6 per cent each). Security concerns prevented people from using the Internet via public WiFi (3 per cent), downloading software or apps, music, video files, games or other data files (3 per cent), using of Internet banking (2 per cent).
Persons whom Internet security concerns limited or prevented from certain actions on the Internet, 2019
In 2019, 7 per cent of population aged 16–74, in the period of 12 months before the survey, faced Internet security problems while using the Internet for private purposes. 3.4 per cent of population received fraudulent messages (phishing), 3.2 per cent – got redirected to fake websites asking for personal information (pharming). 0.8 per cent of people noticed their social network or e‑mail account being hacked and content being posted or sent without their knowledge, 0.6 per cent – lost their documents, pictures or other data due to a virus or other malware.
Persons who faced with Internet security problems, 2019
The majority of Internet users (90 per cent) had to perform at least one of identification procedures to access online services. The most frequent identification procedures used for online services were login with username and password (60 per cent) and electronic identification certificate or card used with a card reader or with an app (57 per cent).
Identification procedures used for online services, 2020
Individuals who performed the listed actions related to access to personal information on the Internet, 2020
In 2020, 75 per cent of population aged 16–74, who used the Internet in the period of 3 months before the survey, knew that cookies can be used to track user activity on the Internet and offer personalized advertising. 85 per cent of persons in the youngest age group (aged 16–24) knew about the purpose of cookies, while in the 65–74 age group, the number of the Internet users who were aware of the purpose of cookies was almost twice as low (47 per cent). Half of the Internet users were somewhat concerned about their online activities being recorded, one in three – not concerned at all, 16 per cent – very concerned.
Six out of ten persons aged 16–74 who used smartphones stated that their smartphone had some kind of security software or service which was installed automatically or provided with the operating system, 6 per cent – installed or subscribed themselves or by somebody else, while a quarter of population did not know if their phone had such software or system. In the 65–74 age group, there were almost half of such persons (48 per cent).
Persons whose smartphone has (has not) any kind of security software or service, 2020
4 per cent of population aged 16–74 who used smartphones stated that they had lost information, documents, pictures or other kind of data on a smartphone as a result of a virus or other malware, 92 per cent – did not encounter such problems.
Persons who have/have not lost information, documents, pictures or other kind of data on a smartphone as a result of a virus or other malware, 2020
In 2019, 93 per cent of enterprises used ICT security tools. Most enterprises (79.8 per cent) applied constant software updating, 68.4 per cent – data backup in separate locations, 65.6 per cent – strong password authentication.
In 2019, 66.6 per cent of enterprises informed the employees about their duties related with ICT security in the following ways: voluntary training – 42.3 per cent of enterprises (large enterprises – 79.8 per cent), compulsory training – 21.4 per cent (large enterprises – 43.9 per cent), by contract – 54.4 per cent (large enterprises – 73.1 per cent).
Methods of informing persons employed about ICT security, 2019
In 2019, 85.6 per cent of enterprises had ICT security functions carried out by their own employees or external suppliers. 63.8 per cent of enterprises entrusted the performance of these ICT security functions to external suppliers, while in 84 per cent of large enterprises, these functions were carried out by own employees.
In 2019, 35.9 per cent of enterprises had document on ICT security measures, 65.2 per cent – large enterprises. Measures explained in ICT security document: management of access rights for the usage of ICT – 81.6 per cent, storage, protection, access, processing of data – 89.5 per cent, procedures, rules to prevent or respond to security incidents – 71.5 per cent, responsibility, rights and duties of persons employed in the field of ICT – 75.6 per cent, training of persons employed in the safe usage of ICT – 75.6 per cent.
Enterprises having document on ICT security measures, 2019