Lithuania in figures (edition 2023)

Information and communication technologies

The chapter provides information about the development and use of information technologies (IT) in Lithuania. The use of websites, cloud computing services, changes in e-commerce and Artificial Intelligence technologies and purposes of their usage. Data on the IT use are provided based on the statistical survey.

The survey was partly funded by the European Union.

At the beginning of 2023, computers and the Internet connection were used by all production and service enterprises having 10 and more persons employed. The Internet becomes faster: download speed of more than 500 Mbit/s was used by 30.9 per cent enterprises. The Internet was used for daily work at least once a week by 64.3 per cent of persons employed.

At the beginning of 2023, 76.5 per cent of enterprises had website. 63.9 per cent of enterprises published catalogues and pricelists of their products on their websites, 19.8 per cent – offered an opportunity to order products and services, 13.3 per cent – allowed the delivery tracking online. 19.4 per cent of enterprises had the possibility to advertise of open job positions or online submit a job application, 9.2 per cent – had a chat service for customer support (a chatbot, virtual agent or a person replying to customers).

At the beginning of 2023, 3.7 per cent of enterprises had a mobile app for clients (e.g. for loyalty program, e-commerce, customer support).

Use of ICT in enterprises
Per cent

The latest and detailed data are available in the Database of Indicators

At the beginning of 2023, 38.4 per cent of enterprises purchased cloud computing services: 78.9 per cent of large, 57.4 per cent of medium sized and 32.7 per cent of small sized enterprises. Email – as a cloud computing service – was used by 32.1, office software – 20.2, database hosting – 20.2, file storage – 24.8, finance and accounting software – 21.8, customer relationship management software – 6.6, ensuring IT capacity for the functioning of own software – 16.4, security software applications – 22.8 per cent of enterprises.

Cloud computing servises over the Internet, 2023
Per cent

The latest and detailed data are available in the Database of Indicators

In 2022, 38.9 per cent of enterprises carried out e-commerce, i.e. sold goods or services via the Internet or other computer networks. In 2022, 15.8 per cent of enterprises sold goods or services via website or mobile applications, 30.4 per cent – via e-commerce platforms, and 5.2 per cent – through electronic data interchange. In 2022, 21.4 per cent of enterprises sold goods or services via the Internet or mobile applications to private customers, 31.1 per cent – to other enterprises and public authorities.

Proportion of enterprises which sold (received orders for) goods or services via computer networks
Per cent

	2018	2019	2020	2021*	2022
Web sales	23.5	26.3	33.7	35.1	37.0
Sales via enterprise's websites or apps	19.2	15.7	15.8	19.6	15.8
Sales via e-commerce marketplace	10.1	14.8	22.3	25.8	30.4
Web sales cuctomers	23.5	26.3	33.7	35.1	37.0
Private consumers	19.8	16.4	18.6	21.7	21.4
Other enterprises and public sector	16.5	20.8	26.1	28.6	31.1

The latest and detailed data are available in the Database of Indicators

Structure of exports and imports of ICT goods
Exports, per cent

Imports, per cent

At the beginning of 2023, 4.9 per cent enterprises used Artificial Intelligence technologies: 2.3 per cent – used technologies performing analysis of written language, 1.4 per cent – technologies converting spoken language into machine-readable format, 1.3 per cent – technologies generating written or spoken language, 1.4 per cent – technologies identifying objects or persons based on images, 1.3 per cent – machine learning, 2.4 per cent – technologies automating different workflows, 0.5 per cent – technologies enabling physical movement of machines via autonomous decisions based on observation of surroundings. Artificial Intelligence software or systems used for research and development (R&D) or innovation activity (1.2 per cent), for organisation of business processess (1.1 per cent), for ICT security (1.1 per cent), and controlling or finance management (1.1 per cent).

Purposes of artificial intelligence software or systems usage in enterprises, 2023
Per cent

The latest and detailed data are available in the Database of Indicators

Output and value added of the ICT sector

	2018	2019	2020	2021	2022*
Output of the ICT sector, EUR mill.	2,531.8	3,020.8	3,492.2	4,422.0	5,666.2
per cent of the output of non-financial enterprises	4.2	4.6	5.4	5.4	5.5
Value added at factor cost of the ICT sector, EUR mill.	1,281.8	1,536.1	1,735.7	2,113.5	2,780.0
per cent of the gross value added in the whole economy	3.1	3.5	3.9	4.2	4.5
per cent of GDP	2.8	3.1	3.5	3.7	4.1

Since the reference year 2022, data have been published according to a statistical unit – enterprise. An enterprise is a group of legal units, a legal unit or part of a legal unit. In the case when legal units are part of a group of enterprises and their combined activities form an operating segment, such legal units are treated as an enterprise.

Statistical information covers households at least one of whose members is aged 16–74.

Households having a PC, broadband Internet access
Per cent

	Computers			Broadband Internet access
	Total	Urban areas	Rural areas	Total	Urban areas	Rural areas
2023	76.8	81.2	67.0	88.6	91.4	82.2
2022	80.3	83.5	73.1	87.7	90.3	81.7
2021	81.4	84.0	75.7	85.9	87.9	81.6
2020	76.7	79.8	69.9	81.8	83.8	77.4
2019	76.7	79.2	70.9	81.4	83.2	77.2

The latest and detailed data are available in the Database of Indicators

For further terms, see the Dictionary of Statistical Terms

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Lithuania in figures (edition 2023)

Information and communication technologies

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